"It's 5:15 p.m. on a cold, dreary Saturday evening. Four hopefuls arrive at the reception desk only to be told, with a regretful smile, 'I'm so sorry. There's at least a two-hour wait for a table.'
What's this? All the other restaurants in the neighborhood are languishing, pining away for more business, and here's Maggiano's--hopping."
--Irena Chalmers, "Recipe for success,"
"The Last Word" column, April 2009,
Chef Magazine
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